Privacy Policy

Last updated: August 27, 2026

Walkers Home and Land Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us about our services, or interact with us in any way.

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Property information (address, description of your home improvement project)
• Project details and preferences
• Payment and billing information
• Communication records and correspondence
• SMS phone numbers when you opt into our SMS messaging program

We may also collect information automatically when you visit our website, including IP address, browser type, pages visited, and referring URL.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our home improvement services
• To respond to your inquiries and provide customer support
• To send you estimates, quotes, and project information
• To process payments and maintain billing records
• To comply with legal obligations
• To send marketing communications (with your consent)
• To contact you via SMS for service-related messages if you've opted in

SMS Messaging Program

When you provide your phone number and opt into our SMS messaging program, you consent to receive text messages from Walkers Home and Land Solutions. Our SMS messages may include:

• Appointment reminders
• Project updates and status notifications
• Estimates and quotes
• Promotional offers and special discounts

Opting Out: To stop receiving SMS messages from us, reply "STOP" to any message. You will be unsubscribed from our SMS program.

Help: To receive help or additional information about our SMS program, reply "HELP" to any message.

Message Rates: Standard message and data rates may apply from your wireless carrier. Walkers Home and Land Solutions does not charge additional fees for SMS messages, but your carrier's standard rates will apply.

Data Privacy: We do not sell your personal information to third parties. Your phone number and personal data collected through our SMS program are used solely for service communication and are protected according to this Privacy Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service providers who assist us in operating our business (with confidentiality agreements)
• Subcontractors involved in your specific project (only information necessary for project completion)
• Legal authorities when required by law or court order

Mobile information (phone number and SMS consent) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and maintain business records. Project files and customer information are typically retained for a period of seven years. You may request deletion of your information by contacting us directly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to opt out of our SMS messaging program

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Walkers Home and Land Solutions
291 Water Works Rd
Reidsville, NC 27320
Phone: (336) 552-4424
Email: alex@walkershomeandlandsolutions.com